This policy explains what Landlord Resource does with personal information collected through landlordresource.ca. We have kept it short and plain, because a policy nobody can read protects nobody.
Last updated 30 October 2026.
What we collect, and when
We only collect information you give us.
When you buy
We record your name, your email address, what you bought, the amount and the date. A digital guide is delivered to that email address. For a printed copy we also record the shipping address you give us, to send it to you. There is no account to create.
When you join the mailing list
We store your email address to send you what you asked for — new guides, tips and events. Every message includes an unsubscribe link that takes effect immediately.
When you send us a question
We keep your name, email address and message so we can answer you.
Payments
Payments are processed by Stripe. Your card number goes directly to Stripe and never reaches our systems — we see that a payment succeeded, the amount and the last four digits. Stripe’s own privacy policy governs what they do with it.
Cookies
No advertising cookies, no tracking cookies.
Who else sees your information
A small number of providers run the site and may use your information only to provide their service to us:
Alloymobile — the platform this website runs on, hosted in Ontario, Canada.
Stripe — payment processing.
SendGrid — sending email, including your purchase deliveries.
Cloudflare — delivering the site and storing files.
Some providers operate outside Canada, so your information may be processed in another country and be subject to its laws while there. We do not sell your information or share it with anyone for their own marketing.
How long we keep it
Purchase records are kept as long as Canadian tax rules require. Mailing-list subscriptions last until you unsubscribe.
Your rights
You may ask what personal information we hold, ask us to correct it, ask us to delete what we no longer need, and stop our email at any time. Write to us through the Contact page; we respond within thirty days, at no charge. If our answer does not satisfy you, the Office of the Privacy Commissioner of Canada is at priv.gc.ca.